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Sound Advice That Delivers Sound Performance
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J.H. Cohn's business management consultants practice what they preach: Many of our consultants are former senior industry executives. They are experts at providing strategic, financial, performance and organizational advisory services to private and public companies across a variety of industries.
Our history of industry experience gives us a distinct advantage, providing us with a unique understanding as we assist our clients in making decisions that affect growth and profitability.
Companies benefit from bringing in a fresh, objective perspective backed by expertise in their particular function or industry.
J.H. Cohn consultants offer the following business consulting services:
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Customer Relationship Management (CRM)
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Sound business and technical expertise is what sets our consultants apart from the competition. We help small, mid-size, and large organizations in many industries successfully deploy strategic technologies to improve business processes. We can assist companies to better manage their client and prospect communications, drive business and measure results through customized CRM strategies.
Process Design, Implementation, Training, Support, Sell Channel/Call Center Integration - J.H. Cohn assesses your current business practices and short and long-term goals in functional areas of Sales, Marketing, Customer Service and Satisfaction, and Management Information Systems. Using this information, we develop a CRM strategy to help you better understand your clients' needs and behaviors and generate a return-on-investment.
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Enterprise Performance Management (EPM)
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J.H. Cohn's award winning Enterprise Performance Management practice uses tool-independent methodology to provide management with real-time “intelligence” for better planning and improved decision-making.
We can help organizations utilize their financial and operational data enabling management to make sound business judgments. Professional service firms, Fortune 100 companies, international and not-for-profit organizations have benefited from J.H. Cohn's EPM expertise.
We specialize in:- Balanced scorecard design and implementation
- Business performance/business metrics
- Data mining
- Data warehousing and implementation
- Enterprise-level business intelligence
- Strategy requirements definition
- Tool evaluation and implementation
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Enterprise Resource Planning (ERP)
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Our experts can leverage the latest ERP technologies to integrate multiple business groups and functions onto a single system. Our cost-effective software solutions include conversion assistance, evaluation and implementation, requirements definition, package upgrades, procedures development, process design and project management.
J.H. Cohn can help you select software to bring together financial information, manufacturing/inventory, human resource, client and supplier data - and use the resulting information to make sound business decisions.
Our ERP consulting team has implemented many projects, both standard packages and custom installations. We can help you decide which system is best for your people, your processes and your bottom-line.
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Management Consulting
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J.H. Cohn's consultants work with your management team to develop and implement growth and profit strategies that create breakthrough performance improvements. By defining strategic objectives that drive top and bottom line growth we can link each objective to actionable items that ensure success.
Whether your goal is to enhance revenue performance through changes in sales processes, territory management or customer service processes via CRM, our value is measured in process and profit improvements. J.H. Cohn can show you how to grow using tested methodologies in the following areas:- Activity-based costing and management
- Budgeting and forecasting
- Business process re-engineering (BPR)
- Business strategy and planning
- Operational efficiency and effectiveness
- Policies and procedures documentation
- Product profitability and unit cost
- Productivity improvement
- Revenue acceleration
- Supply chain management and improvement
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Operations
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Cohn Consulting Group helps clients achieve business goals by increasing revenues, reducing costs, and ultimately improving profits. This is accomplished through the implementation of two core consulting programs: the Revenue Acceleration Program and the Cost Reduction/Productivity Improvement Program. Both programs increase the return on investment (ROI) that companies place in their People, Process, and Technology.
Revenue Acceleration Program
The "Revenue Acceleration Program" addresses the People element by ensuring that the best candidates are identified, tested, selected, trained, and properly motivated to achieve specific performance criteria. The Process component consists of the design of an effective step-by-step sales process covering all aspects of the selling cycle from prospecting to closing, including sales management, forecasting techniques, and territory/account management. The Technology element incorporates best-in-class sales force automation and customer relationship management products to ensure that the entire sales effort receives the benefits that current automation provides.
Cost Reduction/Productivity Program
The "Cost Reduction/Productivity Program" also addresses the People element by ensuring that the best candidates are identified, tested, selected, trained, and properly motivated to achieve specific performance criteria. The Process component of the Cost Reduction Program ensures that all operational resources related to manpower, machines, or materials are streamlined to remove inefficiency, cost, and waste while ensuring that a high level of product and service quality is provided. The Technology element of the program provides project management support for system implementations or needs analyses/system selection for new systems/upgrades to ensure that the appropriate computer software is being properly utilized to meet business objectives.
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Supply Chain
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The success of any business rests on how well it utilizes all of its available resources. In today's marketplace, an optimized supply chain is critical to meeting increased customer demands for shorter lead times, reduced cost, and fewer defects.
Cohn Consulting Group has developed a unique scalable approach to optimize the supply chain. Our program is designed to help organizations gain control of the supply chain process.
For nearly four decades, our supply chain professionals have been developing innovative approaches for hundreds of clients to increase the productivity of their resources. Our consultants are hands-on professionals who can implement state-of-the-art supply chain solutions that are successful in large public companies as well as small- and middle-market organizations, including:- Web-enabled order placement and tracking
- Supplier reduction initiatives
- Just-in-time (JIT) inventory management
- Creative supplier partnerships
- Lean programs
Past experience illustrates that companies have achieved as high as a 4:1 ratio when comparing the cost savings in Year 1 vs. the investment made in our consulting services.
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